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Any questions?
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Everything you need to know about the Prysmic ecosystem. Can't find the answer you're looking for? Please reach out to our friendly support team.

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How is the Free Pool actually free?
Our community-driven infrastructure shares massive enterprise account pools through highly advanced load-balancing. You get free access, and our system ensures no account gets overloaded.
What is a Private Plan?
If you don't want to use shared pools, you can purchase a Private Plan by contacting our Support. You will receive an exclusive, dedicated account that only you can use.
Are my details safe?
Absolutely. We use Firebase Authentication and never store your passwords locally. Your privacy and connection security is our #1 priority.
How do I buy a Premium Pack?
Simply click the purple Support Button in the bottom right corner of your screen to instantly message our team on Telegram. We process deals in minutes.